FACILITIES MANAGEMENT

We know our customers

At BPFS our greatest strengths are our knowledge and understanding of our customers’ needs.

We specialise in working in the Care Sector, Hotel & Leisure Sector, Education Sector, Commercial and Industrial environments.

We have a low staff turnover rate and many of our employees have been with the company since its formation in 2015. This has created an unrivalled level of experience and knowledge to suit our clients’ needs.

Through re-investment and empowerment, we give our team the tools to exceed our clients’ expectations.

Throughout all our relationships and operations, we take pride in a partnership approach with our clients and their staff. We align our experience with the strategic business objectives of our partner.

We seek to adopt our partner’s ethos and values, while working collaboratively to achieve common objectives.

Our delivery is measured against mutually established and challenging KPIs.

CARE SECTOR

We specialise in working in the Care Sector and have developed our business around our clients to optimise the service we provide.

HOTEL & LEISURE SECTOR

We specialise in working in the Hotel and Leisure Sector and have developed our business around our clients to optimise the service we provide.

EDUCATION SECTOR

We specialise in working in the Education Sector and have developed our business around our clients to optimise the service we provide.

COMMERCIAL SECTOR

We specialise in working in both Commercial and Industrial environments and have developed our business around our clients to optimise the service we provide.

All building services

We have been established since 2015, delivering all Heating, Electrical, Plumbing, Drainage, Roofing,Fit-Out and Building Services.

We develop our business to suit your needs and can offer a bespoke on call service just for you.

We pride ourselves in using mainly our own workforce and using state of the art equipment and a small number of vetted sub-contractors.

All our staff carry trade approved certificates, PPE, First Aid and firefighting equipment.

We are easily identified by our uniforms and ID badges and all our vehicles are livered and carry health and safety barriers and signs.

Our Engineers are equipped with state-of-the-art smart phones and tablets that hold job specific information. This includes site address, phone numbers, locations of specific equipment and information on drain locations and drain runs.

The software on their tablets also allows them to access previous job notes and they can digitally create RAMS and Workpal job reporting which can be sent immediately to our office. This provides real-time updates to our helpdesk and our customer.

Our staff training

We invest heavily in PPE, Training and ensure we are members of the correct associations.

We ensure that the maintenance, installation, and troubleshooting of gas appliances, heating systems, and related equipment in commercial buildings such as offices, restaurants, factories, hotels, and other business establishments is done by the best operators in our field in compliance with regulations.

As well as monthly health and safety/toolbox talks, BPFS carry out site inspections on both our staff and subcontractors every quarter.

All our Engineers are trained in their specific trade and carry CSCS cards, we have a training matrix specific to our customers’ requirements and this is kept up to date by our Health and Safety Advisor and Facilities Director.

Training includes:

Gas Safe (Commercial, Domestic, Natural & LPG)
Asbestos training (annually)
SPA passports
PASMA
IPAF
Working at Heights Confined Spaces